Taking notes seems like something only students do, but it’s actually a high-level business skill. Notes are the brain’s best companion and help fill in the gaps where memory fails. If you don’t take notes, you risk missing important details.
While you might picture people jotting down hand-written notes on a pad of paper, many teams use online applications. For example, the note taking app from Box is entirely cloud-based and accessible from a web browser. Unlike traditional paper notes, Box supports live collaboration in real-time for up to 20 active users.
In business, your success comes from happy clients. If you want to produce work your bosses and clients will love, you need to take notes.
Taking Notes Helps You Remember What You Hear
Some studies have suggested that the act of taking notes helps people remember what they’re writing down, even if they never reference their notes later.
Even though note-taking can help you remember information, it’s still a good idea to reference your notes for client work.
Taking Notes Will Help Your Team Produce Accurate Results
Regardless of your industry, your clients are counting on you to produce something that meets their defined expectations. Meeting those expectations requires careful attention to your client’s specifications, preferences, and requirements. It’s impossible to remember everything, so you’ll have to take notes.
You should even take notes during more casual conversations with your clients. They might share an idea with you that isn’t included in other documents, and if you fail to address that idea, you might be letting your client down.
You Won’t Remember Every Detail
Most people don’t have perfect memories. Taking notes is the best way to document details that aren’t easy to remember. Taking notes also ensures that you capture those details correctly, since even simple memories aren’t always as accurate as they seem.
If you’re not convinced that your memory might be less-than perfect, there’s a simple experiment you can try with a friend. Have each person come up with five different sentences you’ll read to each other (one at a time). Immediately after a sentence is read, the other person must write or repeat the sentence as they remember hearing it. Here’s an example of a sentence:
“Sarah asked Emily to bring her two ripe tomatoes, three small cucumbers, and six onions from her garden so she could cook them for dinner that evening.”
This exercise seems easy, but it’s deceptively challenging. Doing this exercise will show you how important taking notes is over relying on your memory for details.
Taking Notes Shows People You Take Them Seriously
Your clients and bosses will appreciate knowing you’re taking notes. Taking notes shows people you respect them and are interested in what they have to say.
When you write things down, it means you’re paying attention and documenting the details the other person finds important. In a business setting, clients get anxious when nobody takes notes. They’ll wonder if all the detailed information they’re sharing is slipping through the cracks. This is enough to make some clients do business with a competitor.
Even if you transfer your notes to an all-digital application, make sure to take notes in the moment during meetings where people are sharing important information.
Taking Notes Helps You Meet Deadlines
Taking notes is the best way to keep track of your deadlines. Don’t rely on your memory for deadlines. Jot down your deadlines and enter them into your task management program as soon as possible.
Does anyone depend on your work to move forward with their tasks? Will you hold up other team members if you don’t complete your work on time? When your deadlines affect other people, you can’t afford to rely on your memory to know when your work is due.
Notes Are Essential For Business Success
In addition to showing people respect, taking notes eliminates the need to rely on memory. You have a better chance at producing satisfactory client projects when you take notes throughout the entire project.
Everything boils down to accuracy. Notes ensure you don’t misremember or forget the details that matter. When you’re working with clients, all details matter.